Hi
Hi
Marcus Reed
ProducT
designer
Senior Product Designer | Enterprise UX & Customer Experience | Turning Business Challenges into Scalable Products
Senior Product Designer | Enterprise UX & Customer Experience | Turning Business Challenges into Scalable Products
About me
Hi, I'm Marcus! I'm a UX designer who leads with creativity and communicates through storytelling. I bring fresh ideas, collaborative energy, and a human-centered approach to every design team I'm part of crafting experiences that don't just solve problems, but resonate, connect, and leave a lasting impression.
0
0
Years of Experience
0
0
Years of Experience
0
0
End-to-End Projects
0+
0+
Products Shipped
Email :
Email :
My work
These selected projects highlight my approach to solving complex, real-world problems through systems-driven design, clear decision-making, and close cross-functional collaboration.
UX/UI Design
DoorDash: Group Ordering Feature
DoorDash users struggled to coordinate group orders leading to abandoned carts, payment confusion, and missed revenue. This project reimagines group ordering through collaborative cart building, real-time coordination, and transparent cost splitting, reducing friction while increasing conversion and average order value.
UX/UI Design
Hiring Optimization
Led end-to-end product design for Cisco's hiring platform migration, rethinking critical candidate workflows to improve clarity, efficiency, and scalability across the recruiting experience.
UX/UI Design
Allscripts Military Prototype
Designed a voice-first clinical documentation tool for medics and physicians operating in active military combat. The core constraints: users couldn't stop treating patients to type, so the application had to capture spoken input in real time and structure it for downstream clinical review.
UX/UI Design
Valorant: Role Swap Feature
Addressed player frustration and coordination issues by introducing role declarations prior to agent selection, ensuring smoother team setup and reducing selection conflicts.
How do I approach design?
I approach design like a system, constantly balancing user needs, business goals and technical constraints to deliver solutions that not only scale, but are impactful.
1.
Research
2.
Problem Definition
3.
User Journey Mapping
4.
Design Explorations
5.
Usability Testing & Validation
6.
Handoff and monitoring
1.
Research
2.
Problem Definition
3.
User Journey Mapping
4.
Design Explorations
5.
Usability Testing & Validation
6.
Handoff and monitoring
1.
Research
2.
Problem Definition
3.
User Journey Mapping
4.
Design Explorations
5.
Usability Testing & Validation
6.
Handoff and monitoring
Hi
Hi
Marcus Reed
ProducT
designer
Senior Product Designer | Enterprise UX & Customer Experience | Turning Business Challenges into Scalable Products
Senior Product Designer | Enterprise UX & Customer Experience | Turning Business Challenges into Scalable Products
About me
Hi, I'm Marcus! I'm a UX designer who leads with creativity and communicates through storytelling. I bring fresh ideas, collaborative energy, and a human-centered approach to every design team I'm part of crafting experiences that don't just solve problems, but resonate, connect, and leave a lasting impression.
0
0
Years of Experience
0
0
Years of Experience
0
0
End-to-End Projects
0+
0+
Products Shipped
Email :
Email :
My work
These selected projects highlight my approach to solving complex, real-world problems through systems-driven design, clear decision-making, and close cross-functional collaboration.
UX/UI Design
DoorDash: Group Ordering Feature
DoorDash users struggled to coordinate group orders leading to abandoned carts, payment confusion, and missed revenue. This project reimagines group ordering through collaborative cart building, real-time coordination, and transparent cost splitting, reducing friction while increasing conversion and average order value.
UX/UI Design
Hiring Optimization
Led end-to-end product design for Cisco's hiring platform migration, rethinking critical candidate workflows to improve clarity, efficiency, and scalability across the recruiting experience.
UX/UI Design
Allscripts Military Prototype
Designed a voice-first clinical documentation tool for medics and physicians operating in active military combat. The core constraints: users couldn't stop treating patients to type, so the application had to capture spoken input in real time and structure it for downstream clinical review.
UX/UI Design
Valorant: Role Swap Feature
Addressed player frustration and coordination issues by introducing role declarations prior to agent selection, ensuring smoother team setup and reducing selection conflicts.
How do I approach design?
I approach design like a system, constantly balancing user needs, business goals and technical constraints to deliver solutions that not only scale, but are impactful.
1.
Research
2.
Problem Definition
3.
User Journey Mapping
4.
Design Explorations
5.
Usability Testing & Validation
6.
Handoff and monitoring
1.
Research
2.
Problem Definition
3.
User Journey Mapping
4.
Design Explorations
5.
Usability Testing & Validation
6.
Handoff and monitoring
1.
Research
2.
Problem Definition
3.
User Journey Mapping
4.
Design Explorations
5.
Usability Testing & Validation
6.
Handoff and monitoring
Hi
Hi
Marcus Reed
ProducT
designer
Senior Product Designer | Enterprise UX & Customer Experience | Turning Business Challenges into Scalable Products
Senior Product Designer | Enterprise UX & Customer Experience | Turning Business Challenges into Scalable Products
About me
Hi, I'm Marcus! I'm a UX designer who leads with creativity and communicates through storytelling. I bring fresh ideas, collaborative energy, and a human-centered approach to every design team I'm part of crafting experiences that don't just solve problems, but resonate, connect, and leave a lasting impression.
0
0
Years of Experience
0
0
Years of Experience
0
0
End-to-End Projects
0+
0+
Products Shipped
Email :
Email :
My work
These selected projects highlight my approach to solving complex, real-world problems through systems-driven design, clear decision-making, and close cross-functional collaboration.
UX/UI Design
DoorDash: Group Ordering Feature
DoorDash users struggled to coordinate group orders leading to abandoned carts, payment confusion, and missed revenue. This project reimagines group ordering through collaborative cart building, real-time coordination, and transparent cost splitting, reducing friction while increasing conversion and average order value.
UX/UI Design
Hiring Optimization
Led end-to-end product design for Cisco's hiring platform migration, rethinking critical candidate workflows to improve clarity, efficiency, and scalability across the recruiting experience.
UX/UI Design
Allscripts Military Prototype
Designed a voice-first clinical documentation tool for medics and physicians operating in active military combat. The core constraints: users couldn't stop treating patients to type, so the application had to capture spoken input in real time and structure it for downstream clinical review.
UX/UI Design
Valorant: Role Swap Feature
Addressed player frustration and coordination issues by introducing role declarations prior to agent selection, ensuring smoother team setup and reducing selection conflicts.
How do I approach design?
I approach design like a system, constantly balancing user needs, business goals and technical constraints to deliver solutions that not only scale, but are impactful.