CAREER SITE REVAMP
Led end-to-end product design for Cisco’s careers platform migration, rethinking candidate workflows to improve clarity, efficiency, and scalability across the hiring experience. By redesigning key touchpoints and introducing streamlined processes, this project reduced friction for candidates, improved internal recruiting efficiency, and provided a foundation for long-term platform scalability.
Year:
2025
Company:
Cisco
Contribution:
Product Designer
Project Duration:
1 Year
Overview :
Problem & Context :
Cisco’s hiring platform was outdated, fragmented, and difficult to navigate, creating friction for both candidates and internal recruiters. Key challenges included inconsistent candidate experiences, inefficient workflows, and a lack of scalability for future hiring volumes. Our goal was to relaunch the careers site on a new platform that solved these issues while maintaining compliance and aligning with business requirements.
My Role & Scope :
Lead UX Designer responsible for end-to-end user experience
Collaborated with product managers, engineers, recruiters and amrketing team
Scope included platform migration, user research, workflow redesign, and high-fidelity prototypes for multiple candidate touch points
Objective :
The career site is a key candidate touchpoint, given that all of the applicants that interact with, it also serves as a critical source of information for it. This newly revamped Career site needs to be able to:
Simplify hiring to empower leaders to secure the right talent to meet Cisco's growth strategy
Engage in a seamless hiring process from candidate to onboarding
Elevate talent to accelerate Cisco's growth
Streamline the talent acquisition process with the best process design and technology
REsearch & User personas :
COMPETITIVE ANALYSIS :
Design and Ideation :
Information gathered from our teams research led me to create six total personas that helped me identify key users needs when applying for a job within Cisco. The persona developed also were used as a guide for specific participants needed for Usability Testing in the future.
Implementation :
Introduced a simplified process map to reduce unnecessary effort. Redesigned how the team completes debugging information through our master bug excel sheet and Integrated chart and alert systems for better team collaboration.
Designs :
Design Decisions & Tradeoffs :
During the redesign, we explored several approaches:
"Unified application flow vs. role-specific flows"
Unified flow simplified the experience but risked missing role-specific context
Role specific flows increased complexity and development overhead
Decision: Implemented a hybrid: core flow unified, role-specific guidance surfaced contextually
Progressive disclosure vs. full upfront information
Progressive disclosure reduced initial cognitive load but risked users missing details
Full upfront information increased decision friction
Decision: Adopted progressive disclosure for key candidate steps with inline tooltips and guidance
Automation for recruiter tasks vs. manual flexibility
Automation reduced repetitive work but limited recruiter control
Manual flexibility allowed adjustments but increased workload
Decision: Implemented automated status updates while keeping override options for recruiters
The design :
Please visit the Cisco Career Site to see the full website design.
the outcome :
0%
0%
showed reduction in application errors
0%
0%
application errors and fewer support requests
0%
0%
rely of texting to confirm who added which order
0%
0%
time-to-hire decreased for key roles
0%
0%
faster review times for applications
Users are engaging with our modernized Careers site more than ever before. The addition of new features - such as a chat bot and clearer navigation for finding information about Cisco's opportunities - has led to highly positive results within our testing so far.
Project takeaways
The objective of the Hiring Optimization project was to create an interface that allowed candidates to seamlessly gather the necessary information to apply to the right job, while allowing internal Cisco leaders to engage with the hiring process.
Future Roadmaps
Time constraints and Phenom's ability to handle specific features that the Career Site needed ultimately impacted our design process, but not the Users overall need for an updated interface. From Usability Testing we were able to understand:
Features Usability: Conducting Usability Testing allowed us as Designers to understand how the overall interface and widgets usability could impact the overall experience of users on the Career site; we found value in minimizing some of the features that we originally planned pre-launch.
Accessibility Concerns: Users accessibility is critical and should always be reviewed to ensure that the platform follows standardized practices.
Recommendations for Upcoming Updates: Develop and communicate 'post-launch' plans that give users something to look forward to after the official launch. This approach will ensure the career site continues to grow while keeping users needs and engagement a priority.
learnings and next steps :
moving forward :
Launching the Career Site has been a complete success! Within less than a week the Career Site has had:
Over 10,000 profile visits on the first day of launch
2,000 Applicants with 200 open applications (Internal Employee and External Candidate)
While time constraints added extra pressure beyond just meeting user needs, the platform has already delivered significant business value.
Improving the Business Profile: Ongoing usability testing has made the Careers site more user-friendly. However, due to limited time and platform constraints, there may have been missed opportunities for further refinement.
Accessibility: User accessibility should be continuously reviewed to ensure the site adheres to established standards.
CAREER SITE REVAMP
Led end-to-end product design for Cisco’s careers platform migration, rethinking candidate workflows to improve clarity, efficiency, and scalability across the hiring experience. By redesigning key touchpoints and introducing streamlined processes, this project reduced friction for candidates, improved internal recruiting efficiency, and provided a foundation for long-term platform scalability.
Year:
2025
Company:
Cisco
Contribution:
Product Designer
Project Duration:
1 Year
Overview :
Problem & Context :
Cisco’s hiring platform was outdated, fragmented, and difficult to navigate, creating friction for both candidates and internal recruiters. Key challenges included inconsistent candidate experiences, inefficient workflows, and a lack of scalability for future hiring volumes. Our goal was to relaunch the careers site on a new platform that solved these issues while maintaining compliance and aligning with business requirements.
My Role & Scope :
Lead UX Designer responsible for end-to-end user experience
Collaborated with product managers, engineers, recruiters and amrketing team
Scope included platform migration, user research, workflow redesign, and high-fidelity prototypes for multiple candidate touch points
Objective :
The career site is a key candidate touchpoint, given that all of the applicants that interact with, it also serves as a critical source of information for it. This newly revamped Career site needs to be able to:
Simplify hiring to empower leaders to secure the right talent to meet Cisco's growth strategy
Engage in a seamless hiring process from candidate to onboarding
Elevate talent to accelerate Cisco's growth
Streamline the talent acquisition process with the best process design and technology
REsearch & User personas :
COMPETITIVE ANALYSIS :
Design and Ideation :
Information gathered from our teams research led me to create six total personas that helped me identify key users needs when applying for a job within Cisco. The persona developed also were used as a guide for specific participants needed for Usability Testing in the future.
Implementation :
Introduced a simplified process map to reduce unnecessary effort. Redesigned how the team completes debugging information through our master bug excel sheet and Integrated chart and alert systems for better team collaboration.
Designs :
Design Decisions & Tradeoffs :
During the redesign, we explored several approaches:
"Unified application flow vs. role-specific flows"
Unified flow simplified the experience but risked missing role-specific context
Role specific flows increased complexity and development overhead
Decision: Implemented a hybrid: core flow unified, role-specific guidance surfaced contextually
Progressive disclosure vs. full upfront information
Progressive disclosure reduced initial cognitive load but risked users missing details
Full upfront information increased decision friction
Decision: Adopted progressive disclosure for key candidate steps with inline tooltips and guidance
Automation for recruiter tasks vs. manual flexibility
Automation reduced repetitive work but limited recruiter control
Manual flexibility allowed adjustments but increased workload
Decision: Implemented automated status updates while keeping override options for recruiters
The design :
Please visit the Cisco Career Site to see the full website design.
the outcome :
0%
0%
showed reduction in application errors
0%
0%
application errors and fewer support requests
0%
0%
rely of texting to confirm who added which order
0%
0%
time-to-hire decreased for key roles
0%
0%
faster review times for applications
Users are engaging with our modernized Careers site more than ever before. The addition of new features - such as a chat bot and clearer navigation for finding information about Cisco's opportunities - has led to highly positive results within our testing so far.
Project takeaways
The objective of the Hiring Optimization project was to create an interface that allowed candidates to seamlessly gather the necessary information to apply to the right job, while allowing internal Cisco leaders to engage with the hiring process.
Future Roadmaps
Time constraints and Phenom's ability to handle specific features that the Career Site needed ultimately impacted our design process, but not the Users overall need for an updated interface. From Usability Testing we were able to understand:
Features Usability: Conducting Usability Testing allowed us as Designers to understand how the overall interface and widgets usability could impact the overall experience of users on the Career site; we found value in minimizing some of the features that we originally planned pre-launch.
Accessibility Concerns: Users accessibility is critical and should always be reviewed to ensure that the platform follows standardized practices.
Recommendations for Upcoming Updates: Develop and communicate 'post-launch' plans that give users something to look forward to after the official launch. This approach will ensure the career site continues to grow while keeping users needs and engagement a priority.
learnings and next steps :
moving forward :
Launching the Career Site has been a complete success! Within less than a week the Career Site has had:
Over 10,000 profile visits on the first day of launch
2,000 Applicants with 200 open applications (Internal Employee and External Candidate)
While time constraints added extra pressure beyond just meeting user needs, the platform has already delivered significant business value.
Improving the Business Profile: Ongoing usability testing has made the Careers site more user-friendly. However, due to limited time and platform constraints, there may have been missed opportunities for further refinement.
Accessibility: User accessibility should be continuously reviewed to ensure the site adheres to established standards.
CAREER SITE REVAMP
Led end-to-end product design for Cisco’s careers platform migration, rethinking candidate workflows to improve clarity, efficiency, and scalability across the hiring experience. By redesigning key touchpoints and introducing streamlined processes, this project reduced friction for candidates, improved internal recruiting efficiency, and provided a foundation for long-term platform scalability.
Year:
2025
Company:
Cisco
Contribution:
Product Designer
Project Duration:
1 Year
Overview :
Problem & Context :
Cisco’s hiring platform was outdated, fragmented, and difficult to navigate, creating friction for both candidates and internal recruiters. Key challenges included inconsistent candidate experiences, inefficient workflows, and a lack of scalability for future hiring volumes. Our goal was to relaunch the careers site on a new platform that solved these issues while maintaining compliance and aligning with business requirements.
My Role & Scope :
Lead UX Designer responsible for end-to-end user experience
Collaborated with product managers, engineers, recruiters and amrketing team
Scope included platform migration, user research, workflow redesign, and high-fidelity prototypes for multiple candidate touch points
Objective :
The career site is a key candidate touchpoint, given that all of the applicants that interact with, it also serves as a critical source of information for it. This newly revamped Career site needs to be able to:
Simplify hiring to empower leaders to secure the right talent to meet Cisco's growth strategy
Engage in a seamless hiring process from candidate to onboarding
Elevate talent to accelerate Cisco's growth
Streamline the talent acquisition process with the best process design and technology
REsearch & User personas :
COMPETITIVE ANALYSIS :
Design and Ideation :
Information gathered from our teams research led me to create six total personas that helped me identify key users needs when applying for a job within Cisco. The persona developed also were used as a guide for specific participants needed for Usability Testing in the future.
Implementation :
Introduced a simplified process map to reduce unnecessary effort. Redesigned how the team completes debugging information through our master bug excel sheet and Integrated chart and alert systems for better team collaboration.
Designs :
Design Decisions & Tradeoffs :
During the redesign, we explored several approaches:
"Unified application flow vs. role-specific flows"
Unified flow simplified the experience but risked missing role-specific context
Role specific flows increased complexity and development overhead
Decision: Implemented a hybrid: core flow unified, role-specific guidance surfaced contextually
Progressive disclosure vs. full upfront information
Progressive disclosure reduced initial cognitive load but risked users missing details
Full upfront information increased decision friction
Decision: Adopted progressive disclosure for key candidate steps with inline tooltips and guidance
Automation for recruiter tasks vs. manual flexibility
Automation reduced repetitive work but limited recruiter control
Manual flexibility allowed adjustments but increased workload
Decision: Implemented automated status updates while keeping override options for recruiters
The design :
Please visit the Cisco Career Site to see the full website design.
the outcome :
0%
0%
showed reduction in application errors
0%
0%
application errors and fewer support requests
0%
0%
rely of texting to confirm who added which order
0%
0%
time-to-hire decreased for key roles
0%
0%
faster review times for applications
Users are engaging with our modernized Careers site more than ever before. The addition of new features - such as a chat bot and clearer navigation for finding information about Cisco's opportunities - has led to highly positive results within our testing so far.
Project takeaways
The objective of the Hiring Optimization project was to create an interface that allowed candidates to seamlessly gather the necessary information to apply to the right job, while allowing internal Cisco leaders to engage with the hiring process.
Future Roadmaps
Time constraints and Phenom's ability to handle specific features that the Career Site needed ultimately impacted our design process, but not the Users overall need for an updated interface. From Usability Testing we were able to understand:
Features Usability: Conducting Usability Testing allowed us as Designers to understand how the overall interface and widgets usability could impact the overall experience of users on the Career site; we found value in minimizing some of the features that we originally planned pre-launch.
Accessibility Concerns: Users accessibility is critical and should always be reviewed to ensure that the platform follows standardized practices.
Recommendations for Upcoming Updates: Develop and communicate 'post-launch' plans that give users something to look forward to after the official launch. This approach will ensure the career site continues to grow while keeping users needs and engagement a priority.
learnings and next steps :
moving forward :
Launching the Career Site has been a complete success! Within less than a week the Career Site has had:
Over 10,000 profile visits on the first day of launch
2,000 Applicants with 200 open applications (Internal Employee and External Candidate)
While time constraints added extra pressure beyond just meeting user needs, the platform has already delivered significant business value.
Improving the Business Profile: Ongoing usability testing has made the Careers site more user-friendly. However, due to limited time and platform constraints, there may have been missed opportunities for further refinement.
Accessibility: User accessibility should be continuously reviewed to ensure the site adheres to established standards.